2-4-48 - InSync

InSync™ is not a buzzword, it’s not a technology and it’s not a methodology!

InSync™ addresses a basic truth that we’ve discovered over the years.

To work the way we do – and to give you the best results – we need to synchronise with your business at three levels: Information flow, Culture flow and Workflow.

Through InSync™ Info, we hook into your business’ information flow – you add us to specific mailing lists, copy us on important messages, invite us to the occasional meeting. In short, you let us experience the “pulse” of your business. Hey, we might even turn up and just hang around the coffee machine! Generally we just follow this flow, understanding what’s going on, what’s important and what’s not. Yes, we have been known to comment – sometimes critically, but always constructively.

InSync™ Culture represents the time we spend getting to know your people. Again it might involve attending a meeting, but usually we’re more interested in the social side of things! This allows us to understand the informal network and to develop some useful contacts of our own. So book an extra place or two at the Christmas party – we’ll be there!

Understanding the workflow is important too and this is where InSync™ Workflow comes into play: How do you normally do things? What’s the documentation culture? What rules get thrown aside when the going gets tough? How are decisions made and how quickly? Our experience is that this knowledge can be gained as a side-effect of InSync™ Info and Culture – perhaps augmented with an occasional glance at the ISO 9000 documentation. You do have ISO 9000 documentation, don’t you? :-)

Think of InSync™ as a battery on charge. We’re plugged into your systems, apparently not doing an awful lot, just hanging around basically.
But when the lights go out or you need an urgent extra surge of power – then we’re there, all charged up and ready to go!

We understand your culture, we know how your people think, we know who works well with whom and we know what’s been happening since last we provided a boost. We’re up to speed on your important customers, issues within your projects – in short, anything you’ve chosen to share with us.

Using InSync™, the 2 heads, 4 hands and 48 hours provide “instant on” to address whatever topic it is that you’d like to engage with us on! No briefings, no lead-times, no explaining to external people what it is you do and how you earn your money.