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Everyone supports the Customer

B2B Platform Issues

The Brand Awareness Cycle

The generic Customer Activity Cycle

The generic Customer Activity Cycle with labels

Awareness of Everything

Encouraging Awareness

Give every customer what she needs

e-Business Levers

Customers as Stock and Flows

The Value of implementing Customer Activity Cycle Capabilities

Consolidated e-Business Benefits

Consolidated Project Benefits

More, and more appropriate Customers

Colm Toolan - CV

Colm Toolan - Lebenslauf

Virtual Organisation across all participants



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